By Bookings with us you agree to our Booking Policy Below:
//Changes and Cancelations from our end// Safety is our number 1 priority. If for any reason (weather or mechanical related), going out on the day of your trip is considered unsafe, we reserve the right to change or cancel the trip. This could happen up to 12 hours prior to your departure time. We will email you or call you to discuss an alternative date. If you decide no not to reschedule your trip we will give you a full refund – no questions asked
//Changes and Cancelations from your end// You can change your reservation with no additional cost up to 14 days prior to your trip. In the same way, if you cancel your reservation up to 14 days prior to your trip, you’ll get a full refund. Cancelations less than 14 days of your trip, as well as no-shows and late arrivals, don’t get a refund. Late departures caused by a previous trip and/or seasickness during the trip won’t grant you any refunds. No following captain’s rules and the Do’s and Don’ts will immediately end your trip and don’t grant you any refunds.
//Refunds// Refunds are issued on your payment method within 2-3 business days after the day of the trip for weather or mechanical-related situations and customer cancelations up to 14 days after the scheduled trip date.
//Video /Photograph release// By booking through this website you grant us the irrevocable and permission to use photographs and/or video recordings of you and your guests on our social media, promotional videos or photos, etc., as well as waive the right to approve the final product. All such content will remain our property. We are very reasonable about this and if you request during the trip not to take pictures we will respect that as much as possible.